Improving experience whilst streamlining triage and assessment

“It has been a really positive experience working with Psyomics colleagues and I think this has been a mutually beneficial journey that we have undertaken as a partnership.  We have always appreciated the friendly and supportive way both you and colleagues have worked with us on this delivery so thank you for everything.”

"Censeo helps me save time on assessments as I can access relevant information and refer to it during the appointment."

I can’t believe that HPFT have been able to do this, are we really the first Trust in the country to explore a digital solution like this? To gather information direct from our service users and ensure they receive the best care that best meets their needs

This is incredible, I know often service users are asked to repeat their story time after time, it will really help with the service user journey and experience

"I found the report from Censeo very useful and like the way the information is laid out. Having access to this beforehand helps me prepare for assessment sessions and gives me a heads up on the patient’s needs. I can make my questions more focused and it gives the session direction."

"When I see Censeo I know I have a tool I can use that cuts out the amount of time repeating yourself. When service users are talking it can take them a long time to explain how they feel, and they might not be as explicit as when they use Censeo"

"This report helps to make much better use of the assessment appointment time. It makes them feel more streamlined and productive. It saves me time because I can focus on specific lines of questions from the detailed information I already have."

"It was a very in-depth form, so thank you for that, as I feel I have been asked many relevant questions, for the first time."

"Censeo has dramatically improved our ability to understand our patients, and who and when we should refer"

I am so grateful this tool exists